
FAQs About Roofing
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FAQs About Roofing
At East Coast Roofing Systems, we understand that dealing with your roof as a homeowner can sometimes be confusing and stressful. That’s why we pride ourselves on providing our customers with quality education about the best choices for their roofs. We want you to feel confident in the decisions you’re making for your home. Check out our FAQ section to get informed answers to all your questions!
- If there are visible signs of loose or missing shingles.
- The roof surface appears to look wavy or does not appear flat.
- After you have started to see brown stains on the drywall of the ceiling of your home.
- The roof is beyond that 20 year life span.
- Communication – Everyone has heard of, and dreads the contractor that does not return phone calls for weeks at a time. Communication is the number one differentiator between a quality contractor, and an average one. When/if a problem arises in years to come, do you really want to trust a contractor that does not even answer the phone?
- Insurance – Any contractor or subcontractor performing work on your home should have both General Liability and Workers Compensation insurance. Ask to see their insurance certificates!
- Licenses – Contractors should always have and maintain the appropriate trade licenses. Always ask to see a copy of their Home Improvement Contractor License.
- Timeliness – Did they show up on time? Did they call you and send you paperwork when they said they would? A well put together professional contractor should always arrive on time, and communicate in a clear, timely manner.
- Materials/Products – Are they installing quality products? Many Roofing Contractors install low quality, or outdated materials. It is important to obtain an estimate that includes all materials being installed and compare them to one another for quality assurance.
- Warranty – Do they stand behind their work? Most contractors say they do, but the proof is in the paper. Always make sure that any contract signed includes the time period for which the work is warranted and if something does go wrong, what they will be doing to correct it.
- Payment – In the State of Pennsylvania it is illegal for any home improvement contractor (Including Roofing) to take more than 30% of the initial project cost for jobs over $5000. Homeowners should be weary of any roofing company that is asking for more than a 30% down payment before the project begins. In the State of Maryland, A contractor cannot accept more than 1/3 of the contract price as a deposit and may not accept any payment until the contract is signed. The agreed upon price of the home improvement contract should be clearly stated.
Our Home Services Process
Getting started with East Coast Roofing Systems is easy. Schedule a free consultation with our skilled technicians today to learn more. We’re committed to quality and professionalism for every home improvement project we take on.
Contact
Reach out to arrange a free consultation with one of our skilled technicians.
Meeting
Our technician will conduct an inspection, discuss your options, and answer any questions.
Timing
We’ll coordinate with you to schedule a convenient time for your project to begin.
Install
On installation day, a project manager will be onsite to ensure everything goes smoothly.
After
We’ll follow up after your project to ensure you’re fully satisfied with the results.