6 Questions To Ask Your Commercial Roofer

Choosing the right commercial roofer is a big decision, and not one that should be taken lightly. Whether you’re managing a retail space, office building, or industrial facility, the contractor you hire can make or break your project. So, how do you know who to trust? Start by asking the right questions. Our pros at East Coast Roofing Systems have 6 key questions to ask your commercial roofer before you sign on the dotted line.
Crucial Questions To Ask Your Commercial Roofer
1. What Is Your Legal Business Name?
It may sound basic, but getting the roofer’s full legal business name is step one. This lets you verify they’re properly registered, and gives you the tools to look up reviews, complaints, or any red flags. A reputable contractor should have no problem sharing this info.
Why It Matters:
- Confirms they’re a legitimate business
- Helps you research their reputation and track record
2. Do You Have A Roofing Contractor’s License?
Licensing requirements vary by location, but a professional commercial roofer should have all the proper documentation. A valid license means they’ve met local qualifications, passed exams, and are approved to do the work.
Why It’s Crucial:
- Ensures they’re operating legally
- Shows they understand building codes and regulations
If a contractor dodges this question or refuses to provide a license, consider it a red flag.
3. Do You Have Insurance?
Always ask for proof of insurance before any work begins. A trustworthy contractor should carry both general liability and workers’ compensation coverage. This protects you if property damage or injuries occur during the job.
Why It’s Essential:
- Liability insurance protects your building
- Workers’ comp shields you from legal responsibility
Never skip this step, as it could save you from serious financial and legal trouble down the road.
4. Who Will Be Working On My Roof?
Will it be an in-house crew, or are they outsourcing the work to subcontractors? Knowing who’s actually doing the job helps you understand the quality and accountability you can expect. Also, ask who will supervise the project and be your point of contact on-site.
Why It Matters:
- In-house crews often provide more consistent quality
- Subcontracting can sometimes lead to miscommunication or lower standards
Clear expectations up front help prevent issues later.
5. Do You Have Any References?
One of the best ways to gauge a contractor’s reliability is by hearing from their past clients. Ask if they’ve completed similar commercial jobs and whether those clients were satisfied with the results.
What To Look For:
- Experience with projects similar to yours
- Positive feedback on quality, communication, and timelines
For example, East Coast Roofing Systems is an Owens Corning Preferred Contractor, reflecting our dedication to top-tier service and craftsmanship.
6. Do You Offer A Warranty?
Any solid commercial roofer should offer warranties on both materials and workmanship. Be sure to understand what’s covered, how long the warranty lasts, and what voids it.
Warranty Breakdown:
- Material warranty protects against defects in roofing products
- Workmanship warranty covers installation errors
- Peace of mind knowing you’re protected long after the job is done
Make sure all warranty details are in writing before the project starts.
Choose East Coast Roofing Systems As Your Commercial Roofer
Asking the right questions can make all the difference when hiring a commercial roofer. At East Coast Roofing Systems, we believe in transparency, quality workmanship, and doing the job right the first time around. Whether you’re planning a large-scale installation or a smaller repair, our experienced commercial roofing team is here to help. Contact us online today to schedule a consultation or for more information.